DELIVERY INFORMATION 6

• Order hasn't arrived?
• How much is delivery?
• Which couriers do you use?
• What is the soonest I can receive item?
• Can I have my tracking number?

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PRODUCT ISSUES 36

• Item does not fit?
• I have received an incorrect item?
• I have ordered an incorrect item?
• I have supplied incorrect details?
• My item has arrived damaged or leaking?

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ACCOUNT 3

• Receiving unwanted emails?
• I've returned items but not received a refund?
• Can't log into account password wrong?

PAYMENT & CHECKOUT 5

• Is card information stored are payments secure?
• I need an invoice or i need a vat invoice
• How can I open a business account / purchase order?
• payment method (accepted card type)?
• website legit, real, scam, reviews or feedback?

ORDER INFORMATION 4

• Multi buy discounts for products?
• Can i collect items from you, can you deliver same day?
• Do we do drop shipping?
• Discount for higher volume or frequent shopper?

PRODUCT INFORMATION 6

• Can't find item? Items that aren't on website?
• Warranty and after sales protection
• Shelf life of products?
• How many pages do inks / toners print?
• Will this item be compatible with my printer?

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OUR DETAILS 4

• Do you have a contact telephone number I can call?
• What is your address?
• Are you VAT registered? What is your VAT number?
• Contact Information

RETURNS & REFUNDS 1

• Return Policy