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Warranty and after sales protection
We offer 1 year warranty on all items against defects.
Item not compatible, not recognised or isn't working?
Item does not fit?
My item has arrived damaged or leaking?
HP printers show the error message ink cartridge appears to be missing or damaged?
OKI printing problems and fixes
Printer reset procedure
Will this item be compatible with my printer?
Shelf life of products?
How many pages do inks / toners print?
I have inserted one cartridge into my printer and I am receiving an error telling me that the cartridge is missing or faulty?
I have inserted a full set of cartridges into the printer at the same time and receive an error message telling me that cartridges are missing or faulty?
I have inserted my cartridge(s) and the print quality is bad or there is no ink print appearing on the paper.
My ink cartridge printed one or two pages and then stopped printing.
I have just inserted my new cartridge(s) and the ink levels on my computer are showing low or empty.
I am trying to insert the cartridge(s) but they are physically a different size or shape.
The cartridge appears to be running low sooner than it should based on factory page yield estimates.
What happens if I install a mixture of compatible and genuine cartridges?
Epson inkjet printer rejecting printer cartridges?
Do I shake the cartridge prior to installation to my printer?
I have inserted a set of cartridges and I am getting a printer error message
I am getting a low toner message
The printer does not do anything after replacing a toner cartridge.
I am getting a printer error message on initial cartridge installation
I am getting light prints.
I am getting Image defects including vertical lines or streaks
I am getting a shaded background on the page when printing
There are random blotches on the printed paper.
Printer says new cartridge is empty
Toner not recognised or printing