Most
of the OKI printing difficulties you might encounter have a simple solution.
Before consulting a service representative, make sure you check the table below
to see if there is a "quick fix" or something you might have
overlooked.
Symptoms |
Problem |
Solution |
Printing Blank sheets printed, or sheets with black stripes. |
Image drum cartridge may have been exposed to light. |
Leave the drum cartridge in total darkness for several hours. If this fails to restore it, replace the image drum cartridge. |
Page prints blank. |
Transfer wire broken, dirty, or defective, so no charge is delivered. |
Clean transfer wire if dirty; if broken or defective, have unit serviced. |
|
Empty toner cartridge. |
Replace the toner cartridge. |
|
Entire page prints faintly. |
Toner cartridge is empty. Change toner cartridge. Pages get fainter and fainter after toner is used up. |
Page has gray background. |
Static electricity, generally from dry, cotton fiber papers, causes toner to stick to background. |
Change papers to an acceptable laser bond or use a humidifier. |
Page prints all black. |
Charge wire broken or defective, so no charge applied to drum. |
Replace the image drum cartridge. |
|
Hardware problem. |
See your service representative. |
Page has repetitive marks. |
Defective image drum cartridge causes repetitive marks every 3.7 inches due to surface nicks and scratches. |
Change the image drum cartridge. |
|
Rollers are dirty, creating "pockmarks". |
Change fuser cleaner pad. |
|
If the repetitive marks occur 2.5 inches apart, you may need service. |
See your service representative. |
Page has small random spots. |
Fuser roller is dirty |
Take out fuser cleaner pad, clean gray fuser roller underneath with cotton swab, put back fuser cleaner pad. |
An oblong area of faint print appears on each page. |
"Dropout" caused by using cotton bonds in high humidity. |
Change paper stocks, or use a dehumidifier. |
|
Dirty transfer wire or toner is low. |
Clean transfer wire. Check toner. |
Vertical white streaking or faint areas on page. |
Toner is low and does not distribute properly or the drum needs replacing. |
Replace toner cartridge. |
|
|
Check drum and replace the drum, if necessary. |
|
|
See your service representative. |
|
LED array dirty. |
Clean LED array. |
Horizontal black lines on page. |
Fusing unit dirty. |
Replace fuser pad. |
Vertical black lines. |
Scratched image drum. |
Replace the image drum cartridge. |
|
Hardware problem. |
See your service representative. |
Vertical black line on right side. |
The charge wire cleaning tab is not in its proper position. |
Move the cleaning tab to the extreme right. |
Vertical black lines, smeared. |
Dirty or worn fuser roller cleaner. |
Replace the fuser cleaner. |
Distorted print |
Paper path, LED assembly, or fusing unit problem. |
See your service representative. |
Smeared or blotched print. |
Defective fuser assembly or other hardware problem. |
See your service representative. |