The courier will usually leave small items with your neighbour or in a safe place. If that’s what you’d like, just tell us at the Checkout when we ask for your special delivery instructions. The courier will leave a card with collection point if they are uable to leave the item with a neighbour or in a safe place.

Standard and express deliveries attempt to deliver 3 times before sending the item back.

Next day attempt once then leave it at a local collection point.