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Rejected Return Requests

In the rare occurrence of a return request being rejected we will be unable to replace or refund your order. Once a return has been rejected we cannot overturn a decision and you will have 7 days from receiving the rejection email to decide if you want your item(s) back before we recycle them.

For unwanted item(s) this typically occurs when parts or packaging are missing or damaged. Please ensure all parts and original packaging are returned in a unused, resalable condition and packaged safely to avoid rejection of your return. You will have the option to receive the item(s) back but will be responsible for a processing fee and postage.

For item(s) you believe are faulty that our technical find are in full working order your return request will be rejected. You will have the option to receive the item(s) back but will be responsible for a processing fee and postage.  


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